This article covers how students, faculty, and staff install the Pulse Secure VPN client on Mac OS X 10.13 and higher.
- Installing Pulse Secure on Mac OS 10.13 or 10.14. Download the Pulse Secure Desktop client for Mac OS X. Click on the file to extract the installer. Double click on the pkg file to initiate the install process. Once the installer begins, click Continue. Click Install to begin the installation.
- If installing Linux, follow text instructions, and if you have any issues, please call the ITS Helpdesk at 603-535-2929. The Pulse Secure client app is available for iOS and Android mobile operating systems.
Note: The Pulse Secure client used to be marketed as 'Junos Pulse' and featured a different logo (see below). If your system has an older version of Pulse installed, you should upgrade to the latest version of the Pulse Secure client. Download Pulse for Windows or Mac. Students, faculty, and staff can download the Pulse Secure client from the. Download the Pulse Secure Client. Download the Pulse Secure Client for Mac from the Smith Software site. Scroll down to the Misc. Double-click the plusev5.pkg to start the install. Accept the defaults and if prompted, enter for your username and password to install new software. Restart your computer.
Mac OS Updates
Pulse Secure is constantly working to keep their client functioning with the latest Mac operating system. A new client will be released when needed to support any OS updates.
Mac OS 10.15 - Catalina
Mac users who upgrade to Catalina (macOS 10.15) may need to uninstall the Pulse Secure client and reinstall it if they find the application no longer functions after the upgrade.
Junos Pulse Mac
Installing Pulse Secure on Mac OS 10.13 or 10.14
- Download the Pulse Secure Desktop client for Mac OS X.
- Click on the file to extract the installer.
- Double click on the pkg file to initiate the install process.
- Once the installer begins, click Continue.
- Click Install to begin the installation.
- During the installation process you should expect to see several pop-up messages informing you of security steps that need to be taken to complete the install.
- Click OK on the first two messages.
- Click 'Open Security Preferences' in the third message to open up the 'Security & Privacy' settings window.
- Click OK on the first two messages.
- Once the Security & Privacy window has opened, look for the following message: System software from developer 'Pulse Secure LLC' was blocked from loading.
- Next to the message, click Allow to enable the extension.
- If you do not receive the above mentioned pop-up messages, you will need to manually permit the Pulse Secure Client the required access.If you wait longer than 30 minutes to complete this process, you will need to uninstall and reinstall the client and then follow this process again.
- To manually permit access to the client,
- Click the Apple menu at the top left of your desktop.
- Click System Preferences.
- Click Security & Privacy.
- Click the lock to make changes.
- Click the General tab.
- Under Allow apps downloaded from, select App Store and identified developers
- Look for the following message: System software from developer 'Pulse Secure LLC' was blocked from loading.
- Next to the message, click Allow to enable the extension.
- To manually permit access to the client,
- Close the Security & Privacy window. The kernel extension will have been authorized and full functionality of the Pulse Desktop client should be available.
Installing Pulse Secure on Mac OS 10.15 or higher
![Pulse secure windows 10 download Pulse secure windows 10 download](/uploads/1/2/9/4/129447817/677829093.png)
- Download the Pulse Secure Desktop client for Mac OS.
- Click on the file to extract the installer.
- Double click on the pkg file to initiate the install process.
- Review the following warning, select 'OK'
- Navigate to System Preferences > Security & Privacy > General
- Find the warning ' 'PulseSecure.pkg' was blocked from use because it is not from an identified developer.' Select 'Open Anyway'
- Review the following warning, select 'Open'.
- Run through the installation process.
Configuring the Pulse Secure VPN Client after installation is complete
- Open the Pulse Secure client, which should be shown at the top right corner of the screen.
- Create a new connection using the + in the bottom left corner.
- Enter the following info:
- Connection name of your choosing
- The server URL, vpn.uconn.edu
- Click Add.
- Close the client.
- To start the VPN session, go back to the Pulse Secure client in the top right corner of the screen.
- Select the connection you created.
- Select Connect.
- When prompted for a username and password, enter your NetID and NetID password.
Related Articles
Please note that this tutorial assumes you already have a network connection established.If you have a UMIACS account, you already have access.
The UMIACS VPN is accessible through the Pulse Secure Client. Alternatively, you can establish a connection through a web browser.
As of May 10th 2019, MFA Authentication is mandatory.
Prerequisites
- Device enrolled with UMIACS Duo
- macOS 10.11 or higher as of the current version of the Pulse Secure Client
Connecting through the Pulse Secure client
![Mac Mac](/uploads/1/2/9/4/129447817/826771343.jpg)
- Download the client:
- macOS Pulse Secure Client
- Upon starting the client for the first time it will ask to upgrade the client. This will pull an up-to-date version of the client with the most recent configuration.
- macOS Pulse Secure Client
- Open the client and click 'Add' (+) under the connection section.
- [macOS] Click the 'Add' (+) button to create a new connection
- In the 'Name' field, enter a descriptive name for this vpn Connection.
- In the 'Server URL' enter 'vpn.umiacs.umd.edu'
- [macOS] Enter the name of the vpn server
- Enter your UMIACS credentials and hit connect.
- [macOS] Enter UMIACS Credentials
- Complete the MFA Verification Step. For example, if you wish to push a notification to your device, type the word 'push' into the secondary password box.
- [macOS] Enter a secondary password.
- The Pulse VPN multi-factor authentication implementation relies on a secondary authentication source to fulfill the MFA requirement. As a result, you will be prompted for credentials twice.
Second Credential Password Value: | Result |
---|---|
push | Send a push verification to your Duo connected device |
phone | Send a call verification to your Duo connected device. |
<press YubiKey> | If you have a physical token then you would press the YubiKey for the one time password. |
- Please note that registering a YubiKey for use with the VPN requires interaction with UMIACS Tech Staff. Please contact us if you would like to register a YubiKey for this purpose.
Junos Pulse For Mac Download
Download
You should now be connected to the UMIACS VPN. If you encounter an error, please refer to the 'Setup Security Requirement' section bellow.
Checking VPN Status
- In the top right hand corner, on your status bar, you should see an S icon in a black circle. If there's a green arrow, that means you are connected! If there is nothing, that means you are not.
- [macOS] The top image is connected, the bottom image is not.
- You can click this icon, as well, and it will show you the status of your connection.
- [macOS] The Pulse drop down menu.
- If the icon is not in the status bar, you can find Pulse Secure in your Applications folder. There you will see a list of connections.
Pulse Secure Client Download For Mac
Setup Security Requirement (Follow these steps if you encounter an error while connecting through the Pulse Secure client)
- Click the Apple logo at the top left of your desktop
- [macOS] Click the apple logo to show menu
- Click 'System Preferences'
- [macOS] Enter the system preferences
- Click 'Security & Privacy'
- [macOS] Enter the security and privacy settings
- Click the 'lock' icon at the bottom left and Enter your credentials to enable changes.
- [macOS] Enter credentials to allow changes
- In the 'General' tab, under 'Allow Apps Downloaded From', select 'Mac Apps Store and Identified developers'
- [macOS] Select Mac Apps Store and Identified developers
- Click 'Next' to the message 'System Software From Developers 'Pulse Secure LLC' was blocked from loading' if prompted.
- Click 'Allow' to enable the extension.
- [macOS] Click Allow
- Close the 'Security & Privacy' window.
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